LCT Builders

Privacy Policy

This Privacy Policy explains how LCT Builders Ltd collects, uses and protects your personal data when you visit our website or contact us regarding our services.

We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Who We Are

LCT Builders Ltd is a building company based in Croydon, providing services across South London and the South East.
For the purpose of data protection laws, we are the data controller of your personal data.

What Information We Collect

We may collect and process the following personal information when you interact with our website or contact us:

  • Name
  • Phone number
  • Email address
  • Property address or project postcode
  • Information about your project or enquiry
  • Any additional information you choose to provide

How We Collect Your Data

We collect data in the following ways:

  • When you complete a contact form on our website
  • When you call, email or message us directly
  • When you request a site visit or quotation
  • Through website analytics tools such as Google Analytics

How We Use Your Information

We use your personal data to:

  • Respond to your enquiries
  • Provide quotes and arrange site visits
  • Deliver our services
  • Improve our website and services
  • Communicate with you regarding your project

We will only use your data where we have a lawful basis to do so, such as your consent or our legitimate interest in responding to enquiries.

Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your information with trusted third parties where necessary to deliver our services, including:

  • Professional trades or subcontractors involved in your project
  • Service providers such as website hosting or CRM systems
  • Finance providers, where you request finance options

Finance Applications

If you choose to explore finance options, your details may be shared with Phoenix Financial Consultants for the purpose of assessing your eligibility.
Phoenix Financial Consultants is a credit broker, not a lender, and is authorised and regulated by the Financial Conduct Authority. Any finance agreement is subject to status and credit checks.

How We Store Your Data

We take appropriate security measures to protect your personal data from unauthorised access, alteration or disclosure.
Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request transfer of your data

To exercise any of these rights, please contact us using the details below.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
This may include tools such as Google Analytics, which help us understand how visitors use our website. You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
LCT Builders Ltd
Croydon, South London
📞 Phone: 0208 653 2291
📧 Email: lctbuilders26@outlook.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing it periodically.